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      Pep Boys

      Engaged Employer

      Pep Boys reviews

      2.6

      21% would recommend to a friend

      (1,609 total reviews)

      Joe Auriemma

      14% approve of CEO

      18% positive business outlook

      Ratings by demographic groups

      Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      May 14, 2015

      alright

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good environment to work at

      Cons

      too much stuff to handle

      2.0
      May 10, 2015

      Bad Auto Service Manager

      General service technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to learn and earn ASE certifications to get you moved up. Good pay for 30 days.

      Cons

      Broken equipment slacking racist people, lots of issues with people following policies and procedures in the location.

      5.0
      May 4, 2015

      Service Advisor

      Service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      This was an excellent place to start learning about the differences of each vehicle while understanding the needs of each and every customer. Appreciating the value, time and efforts of all employees involved to make the customer a satisfied one.

      Cons

      However, enjoying the job it did have its challenges, not every customer is a satisfied one. The altercations of an angry customer can be the biggest task of the day. When handling these kinds of customers you have to make them happy in some form before they leave so you have repeat business.

      Viewing 1456 - 1458 of 1,609 Reviews
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      ReviewsPep Boys reviews

      Glassdoor has 1,667 Pep Boys reviews submitted anonymously by Pep Boys employees. Read employee reviews and ratings on Glassdoor to decide if Pep Boys is right for you.