Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Great people and company to work for" ((in 84 reviews)); "Good benefits and lots of resources" ((in 50 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Good training" ((in 21 reviews)); "Work was there money was decent" ((in 21 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"It's very slow and the pay is low" ((in 107 reviews)); "Poor upper management can make or break you." ((in 61 reviews)); "Salary Managers have to clock in and out daily." ((in 37 reviews)); "No work life balance at all" ((in 19 reviews)); "Poor direction and leadership from some higher level management." ((in 18 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,609 reviews)

Ratings by demographic groups

Race / Ethnicity

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Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

5.0

Jun 4, 2015

Geeat company treat you well

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, friendly ,supportive no drama

Cons

Worked for much worse . None really

2.0

May 30, 2015

Assistant service mangager

Automotive technician

Recommend

CEO approval

Business Outlook

Pros

Good training flex schedule fringe benefits

Cons

Low wages . Unfair commissions based on csi

1.0

May 21, 2015

Terrible hours and no days off

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Putting in my two weeks today Employee discount

Cons

Work 35 hour weeks with no benefits Terrible time off Called in on day off during week

Viewing 1453 - 1455 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

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Pep Boys

Pep Boys reviews

Company ratings over time

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Reviews by job title

Geeat company treat you well

Assistant service mangager

Terrible hours and no days off

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