Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 114 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 25 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 63 reviews)); "Bad manager been working for 10 months still no type insurance s" ((in 39 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,607 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,607 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Dec 11, 2014

This is a company who cares about the associates . I have worked for them on and off for 20 years .

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They still beleive in a 5 day work week so you have a solid family life . There benefits are fair . As a manager they provide 2 weeks vacation after 90 days . No waiting a year and burning yourself out . They have an excellent training department to help you excel. My favorite part is you are truly there to build relationships In your perspective communities honest automotive repair .

Cons

They require at least two evenings a week . Most stores are open until 9 pm.

3.0

Dec 9, 2014

Decent place; nothing different than any other shop

Service manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay, promotions for hard work, okay benefits, five-day work week and bonuses that are attainable.

Cons

Long hours for managers, high-stress environment, constantly changing policies and unstable financially

4.0

Dec 2, 2014

Parts Manager - Good entry level manager position

Parts manager

Recommend

CEO approval

Business Outlook

Pros

Company goals are clear and easy to understand. From retail related selling to inventory management. Good opportunity to learn, as most part stores do not offer tire sales.

Cons

Parts Manager works closing a lot. Inventory management is very time consuming.

Viewing 1402 - 1404 of 1,607 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

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Pep Boys

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Ratings by category

Ratings by demographic groups

Reviews by job title

This is a company who cares about the associates . I have worked for them on and off for 20 years .

Decent place; nothing different than any other shop

Parts Manager - Good entry level manager position

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