Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 118 reviews)); "Great people and company to work for" ((in 89 reviews)); "Benefits are good." ((in 43 reviews)); "Coworkers and team were great" ((in 28 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Long hours and paying by flat rate for tech’s" ((in 44 reviews)); "Salary Managers have to clock in and out daily." ((in 41 reviews)); "No work life balance at all" ((in 21 reviews)); "No training, rushed to get work done and not enough mechanics to do the worj" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,611 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Nov 13, 2015

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Loved who I worked with

Cons

Didn't like the company and how they treat their employees

3.0

Nov 12, 2015

General Manager

General manager

Recommend

CEO approval

Business Outlook

Pros

Great work start to know all the functions of a management position with no help.

Cons

Low staff. low knowledge training. Very low customer agreements. Customer is always right even when proven wrong.

3.0

Nov 11, 2015

Community Resource

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Helping people and their cars stay maintained and on the road in a safe manner...

Cons

Not enough help to accomplish excellent customer service and the workloads that come along with the job. Loss of original benefits. Hourly wages became stagnant for too long, etc...

Viewing 1279 - 1281 of 1,611 Reviews

Jobs at Pep Boys

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

General Sales & Service Tech

Service Manager Trainee

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Pep Boys

Pep Boys reviews

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