Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Pep Boys?

19% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.1 out of 5 for work life balance, 2.0 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Customer Service Advisor (41) , Technician (41) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 115 reviews)); "Great people to work with and structure" ((in 87 reviews)); "Decent benefits" ((in 42 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 39 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 15 reviews)); "you do for less than minimum wage." ((in 15 reviews)); "no training." ((in 14 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.5

19% would recommend to a friend

(1,611 total reviews)

Joe Auriemma

12% approve of CEO

16% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,611 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Pep Boys has an employee rating of 2.5 out of 5 stars, based on 1,611 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 32% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

2.0

Jan 27, 2016

Low Pay for Hard work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Education and Training. Decent Benifets

Cons

Low entry pay. Favoritism among staff.

2.0

Jan 22, 2016

Pep Boys Tires and Service

Master technician

Recommend

CEO approval

Business Outlook

Pros

Flexable days off and work schedule.

Cons

Poor service writer and management support, bad communications, uneven work distribution, parts in store are junk, equipment not kept up.

3.0

Jan 21, 2016

Sales Rep

Sales representative

Recommend

CEO approval

Business Outlook

Pros

They try to show you how to do the job correct so you can make money

Cons

Sometimes there are to many people and not enough work

Viewing 1255 - 1257 of 1,611 Reviews

Jobs at Pep Boys

Delivery Driver Box Truck

Service Manager Trainee

Pep Boys Onsite Interview Event - Tuesday 7/7 and Wednesday 7/8

Service Manager Trainee

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Pep Boys

Pep Boys reviews

Company ratings over time

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Reviews by job title

Low Pay for Hard work

Pep Boys Tires and Service

Sales Rep

Jobs at Pep Boys

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