Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (20) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 113 reviews)); "Great people to work with and structure" ((in 86 reviews)); "Good benefits and lots of resources" ((in 43 reviews)); "Coworkers and team were great" ((in 29 reviews)); "It’s hard and the company has stupid policies and finding people worth a flip is a nightmare but money is good" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Poor upper management can make or break you." ((in 62 reviews)); "Salary Managers have to clock in and out daily." ((in 38 reviews)); "No work life balance at all" ((in 21 reviews)); "Poor direction and leadership from some higher level management." ((in 16 reviews)); "you do for less than minimum wage." ((in 16 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,609 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,609 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 24, 2013

Save your energy for a company that actually enjoys its employees

Parts sales

Recommend

CEO approval

Business Outlook

Pros

Managers are nice and easy to talk to, I heard benefits were good (don't know that for sure), products were often times above par. Fellow employees were always friendly for the most part.

Cons

Terrible pay (only a little over $9.00 an hour for a vet with a degree), customers are often times idiotic and take out their stress and poor decisions on you, Some products were received broken and missing parts.

1.0

Oct 3, 2012

Horrible Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They were so desperate to hire someone they were willing to pay premium salary.

Cons

Disorganization. Poor management. No work-life balance standards - they expect you to spend your life there. I was there two weeks and realized I needed to get out.

4.0

May 7, 2012

Great place to get your foot in the door and work your way up in the industry

Service manager

Recommend

CEO approval

Business Outlook

Pros

Good benifits plan, benifits available after 90 days. Great vaccation hours available.

Cons

Upper management is going through growing pains and is having a hard time deciding the direction of pepboys.

Viewing 115 - 117 of 1,609 Reviews

Jobs at Pep Boys

L1 Service Desk Agent

Delivery Driver Box Truck

Tire Warehouse Team Supervisor

Service Manager Trainee

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Ratings by category

Ratings by demographic groups

Reviews by job title

Save your energy for a company that actually enjoys its employees

Horrible Experience

Great place to get your foot in the door and work your way up in the industry

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