Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 110 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Good benefits and lots of resources" ((in 45 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Work was there money was decent" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 41 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "you do for less than minimum wage." ((in 15 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

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Pep Boys

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Oct 20, 2014

LEAD TECHNICIAN

Tech a

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, coworkers are very easy to work with

Cons

Company cannot decide which direction it wants to go, Pay is way below average for anyone in the automotive industry, their flat rate is not a true flat rate. Parts that they carry are not quality parts but are charged a premium price

2.0

Sep 13, 2014

Felt unappreciated with all the hard work and efforts I put in.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get paid on what you sell, time off, benefits. Flexible schedule and made new friends.

Cons

Rules constantly change, confused on the direction the company was moving in. You're only a number.

1.0

Aug 17, 2014

Worst employment experience of my life

Commercial sales person

Recommend

CEO approval

Business Outlook

Pros

best reason to work here? none, unless you might want to become a certified mechanic somewhere else

Cons

Poor management, no pay increase for 3 years despite excellent annual reviews, incredibly inaccurate computer inventory system; upper management cuts hours, few promotion opportunities; stores are understaffed

Viewing 106 - 108 of 1,606 Reviews

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Ratings by category

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Reviews by job title

LEAD TECHNICIAN

Felt unappreciated with all the hard work and efforts I put in.

Worst employment experience of my life

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