Does Pep Boys pay their employees well?

According to anonymously submitted Glassdoor reviews, Pep Boys employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Pep Boys. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Pep Boys?

21% of Pep Boys employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pep Boys 2.2 out of 5 for work life balance, 2.1 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Pep Boys?

Mechanic (75) , Service Manager (72) , General Service Technician (62) , Store Manager (55) , Sales Associate (53) , Assistant Service Manager (48) , Assistant Manager (42) , Technician (41) , Customer Service Advisor (40) , Manager (34) , Master Technician (28) , General Service Technician (GST) (22) , Retail Sales Associate (21) , Automotive Technician (19) , General Manager (19)

What are the pros of working at Pep Boys according to real employee reviews?

"Good pay is not worth what they will do to you." ((in 110 reviews)); "Great people to work with and structure" ((in 89 reviews)); "Good benefits and lots of resources" ((in 45 reviews)); "Coworkers and team were great" ((in 28 reviews)); "Work was there money was decent" ((in 22 reviews))

What are the cons of working at Pep Boys according to real employee reviews?

"Salary Managers have to clock in and out daily." ((in 41 reviews)); "No work life balance at all" ((in 20 reviews)); "Poor direction and leadership from some higher level management." ((in 17 reviews)); "you do for less than minimum wage." ((in 15 reviews)); "Low pay long hours bad corporate managment" ((in 15 reviews))

What are employees saying about Pep Boys layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pep Boys layoffs and their outlook for job security at Pep Boys in 2026.

Pep Boys reviews

2.6

21% would recommend to a friend

(1,606 total reviews)

Joe Auriemma

14% approve of CEO

18% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Work/Life balance

2.1

Culture & values

1.9

Senior management

Pep Boys has an employee rating of 2.6 out of 5 stars, based on 1,606 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Pep Boys employee rating is 30% below average for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 12, 2015

Hell on earth!

Mechanic

Recommend

CEO approval

Business Outlook

Pros

Easy to get suckered in . If you die as a mechanic pep boys life insurance pays a year of min wage.

Cons

Hard to get out, really you will work yourself broke here and might have to sell your box of tools or ditch them because you will not afford to rent a truck and move them. Terrible management. Do not I repeat do not supply your tools they will get stolen and left around the shop. Plus this company is required to pay you 20 an hour as a mechanic if you supply tools. They argue that they supply tools one set for 6-8 mechanics, yet it will also be missing all the tools. These unholy crooks steal from customers who are uneducated and steal you soul as a mechanic.

1.0

Sep 8, 2015

More with less...

Service manager

Recommend

CEO approval

Business Outlook

Pros

They keep you busy... really busy. Doing your job and the jobs of the incompetent people that they hire purely because they have warm blood and a pulse and will occasionally respond to stimuli.

Cons

They make you work more hours and pay you less. This is for most positions but is especially true for their service employees, mainly the managers and technicians. If you are an exempt employee do not expect to have a life out side of Pep Boys because they will suck the life, fun and happiness right out of you.

1.0

Aug 25, 2015

A company that doesn't like their employees

Service manager

Recommend

CEO approval

Business Outlook

Pros

Paid ASE training, easy to advance, simple computer system to learn. Those are the only things that might make pep boys a good place to work for.

Cons

Long hours 55+a week, low pay across all levels, constant upper management changes, always open on holidays, poorly trained staff, computers outdated, computer system hardly works, all shop equipment is old and barely hanging on, company does not care if a customer yells at you

Viewing 94 - 96 of 1,606 Reviews

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Pep Boys reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hell on earth!

More with less...

A company that doesn't like their employees

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