EVERYTHING. They low-ball your compensation- Even if you show that you are worth more salary or hourly, you'll never get it. Getting a bonus is the same way- they are structured so that it is always just out of reach. The starting pay is so low that only kids can afford to work there- kids who are consistently late or don't show up. Because of them not showing up you think that overtime will be great, except you will NEVER get it. Overtime goes against the store and affects the managers bonus. Unless you are full-time, then expect to work about 50+ hours a week and get a written warning for working so many hours. Individual store leadership is nonexistent- They push everything on midlevel managers while the store managers take vacation every month. When your store manager is on site, they will not do any tasks or assist in the daily operations. Full-time, plan on performing duties for management, yours and who didn't show up that day. Area/Regional/VP leadership is too busy being worried about getting their bonuses and when they are taking vacation to deal with store level issues and always refer you back to your store manager, who is on vacation. You will never be promoted- not beyond midlevel. Store managers and Service managers are usually outside hires and/or friends of Area/Regional managers.