PayPal reviews

I have worked 2,5 years in PayPal in two different department. Both were customer assisting positions , CS is really hard and too much work and too many targets, you are constantly under pressure by your stats even your one to one with your manager is such a torture that is a great opportunity where your manager can pressure you even more. That is how things work in PayPal.

Not a level playing field - seasoned employees won't share knowledge and information is very poorly documented for the benefit of new comers. Company's forced rating mechanism ensures poor co-operation amongst team members as each tries to ensure his or her position within the company. Very high employee attrition rate, and very frequent re-orgs (at least twice a year) that lead to inefficiency and churn. Quality of data is very poor and no two sources ever match. Performance measurement is very subjective and growth in the company depends on how politically connected one is within the organization.