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      PayPal

      Engaged Employer

      PayPal reviews

      3.6

      58% would recommend to a friend

      (9,621 total reviews)
      avatar

      Enrique Lores

      47% approve of CEO

      43% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.2

      Career opportunities

      2.9

      Senior management

      PayPal has an employee rating of 3.6 out of 5 stars, based on 9,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PayPal employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      10K reviews
      2.0
      Jul 16, 2014

      You are a number, not a person in this company!

      Fraud agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Nice colleagues - Opportunities to move up the ladder/to other departments

      Cons

      - Poor location [far away from the city centre, Dublin has poor public transport] - Management does not care about employee satisfaction. After 5 months in Fraud I was advised that they were moving me to customer service because of understaffing in this department. They did not care I was very strongly against this decision. PayPal moves agents from department to department without considering the feelings of their employees. You are a number in this company, not a person

      2.0
      Apr 4, 2014

      Customer Solutions

      Customer solutions
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for a well known company, internal promotion opportunities, becoming multiskilled, multinational, innovative.

      Cons

      The Salary is below standards for the role and sector, especially because it's more demanding than similar roles within other companies. The mentioned annual salary is divided by 13 pay periods, leaving you with even less. Micro management, office politics, unskilled leadership ( most managers seem to be promoted from within, without necessarily having the management/ leadership skills). Promotion seems to be based on a "friends with" basis. Very repetitive and draining role. Too much focus on handling times rather than quality, good customer experience or solving a query.

      Viewing 121 - 123 of 9,621 Reviews
      Related searches: PayPal jobs | PayPal salaries | PayPal benefits | PayPal interviews | PayPal conversations
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      Glassdoor has 11,127 PayPal reviews submitted anonymously by PayPal employees. Read employee reviews and ratings on Glassdoor to decide if PayPal is right for you.