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Paladin Security Group

Engaged Employer

Paladin Security Group reviews

3.5

61% would recommend to a friend

(1,741 total reviews)
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Ashley Cooper

72% approve of CEO

54% positive business outlook

Paladin Security Group has an employee rating of 3.5 out of 5 stars, based on 1,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paladin Security Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

They do offer some training for free and there is the free online training courses. Uniform for loan for free. 20 dollar for dry-cleaning each month. Depending on the site you can as someone pointed out, sit and get paid. Albeit, it depends on if you like sitting doing essentially nothing for 10 hours. Coworkers are average Joes like you and I. They are generally great and fun to work with (But then again, you're working alone for most of your shifts). Variety of sites. Perks such as discounts for certain businesses.

Cons

Irregular shifts. Lots more hours during the busy season but a definite possibility of having no or little hours during the other months. Also, unless you keep your availability completely full, you are not going to get the hours you want. But with the money you make here, you'll probably want a second job. 15 minutes early to shift mandatory. Lack of meal break, though you are paid for the time you don't get a break. But honestly I personally don't think it is worth the lack of break. Benefits don't exist unless you work over 30 hours, and that's hard to get unless you're scheduled regularly. Communication between mobile, the guards and the office is not great. The office often does not know what goes on at a site, nor does mobile and if a guard runs into issues you essentially will have no help from this end. Count on your co-workers from other related sites or the guy who trained you to bail you out. I have yet to get any feedback on my performance and the only feedback I get is from Ops and from the office in regards to time and checking in. If you're on time, always checking in and don't leave early then they'll love you no matter how your work ethic maybe. There can be drama in the bigger sites with more employees as well as the usual "Who do I like better?" game from supervisors. I was offered positions at sites that were "higher" paying but then never got trained on the sites or was only give 1-2 shifts a month despite being trained. Long hours and overtime averaging agreement. This averaging agreement honestly doesn't give anyone incentive to work these hours for you. Scheduling errors from time to time. Always be on top of it. I have yet to receive any promotion, and was actually told there would be a review regarding wages after 3 months, which never occurred.

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Paladin Security Group Response
11y
Thank you for your reasoned feedback. As one of Canada's Best Managed Companies and Canada's 10 Most Admired Corporate Cultures, we are committed to delivering the highest levels of training and scheduling standards in the industry, managed through Paladin's National Quality Standards & Support Team. Paladin Security is one of the highest paying companies in the security industry with comprehensive employee benefit programs, in addition to our reward, recognition and incentive initiatives. We provide company paid licensing, uniforms and training, and as one of the largest full service security companies in Canada, we have an extensive variety of challenging assignments and positions within our company. We do our best to work with our people to accommodate their interests so that they enjoy their assignment and feel challenged by their work. Our HR processes are without peer in the industry and our belief in promoting from within, coupled with our strong record of growth, has provided countless opportunities for our members to grow within our company. We are also the only company in our industry to engage with staff and customers online via the #PaladinFamily. We are sorry that you didn't enjoy the employment experience of many of our 7,000+ workforce and we wish you luck in your future endeavours.
2.0
Feb 23, 2015
Recommend
CEO approval
Business Outlook

Pros

- Stepping stone to greater opportunities in the security/law enforcement industries. - Talented Shift Supervisors - Challenging work environment

Cons

- Low pay - Long hours - Irresponsible upper management

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Paladin Security Group Response
11y
Thanks for your feedback. Our belief in promoting from within means members of Paladin can easily develop a successful career path within our company, either as a long-term career or to gain experience for related industries. As a Best Managed Company and one of the highest paying companies in the industry, we encourage you to contact your Client Service Manager directly for any issues you may have.
5.0
Feb 12, 2015

Internal promotions

Recommend
CEO approval
Business Outlook

Pros

They have a lot of internal promotions, they management teams helps out employees, they mostly hire competent reliable people so you can rely on on your team for tasks.

Cons

They asked me for expected salary and I low balled. I am stuck with it for some time.

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Paladin Security Group Response
11y
Thanks for the feedback, we're thrilled to hear you enjoy your time with Paladin. Our belief in promoting from within, coupled with our strong record of growth, has provided countless opportunities for our members to grow within our company. With our extensive training programs and employee support, you can easily develop a successful, long-term career path. Keep up the good work!
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Glassdoor has 1,817 Paladin Security Group reviews submitted anonymously by Paladin Security Group employees. Read employee reviews and ratings on Glassdoor to decide if Paladin Security Group is right for you.