Opendoor reviews

Complete lack of internal transparency from the top to the bottom, extremely slow trickle down of information that is usually found publicly online or in trade channels before the employees even find out. Upper management doesn't listen to the low on the ladder people in the field, but rather to the managers of those that actually do the work. This filter earns them a very sanitized view of how the reality of things are in the markets. They would rather bring in outside consultants or those that don't get their hands dirty to tell them how to run the show. Absolutely every single last element of the job is based on metrics. There is zero logical connect with anything that can't be immediately quantified. Marketing has way too much say in daily operations. The extra mile is rarely recognized. Work performed outside of the standard 6am to 5pm construct is ignored or downplayed, this promotes a 'It's quitting time, see you tomorrow' mentality when the extra mile is often needed to tie off loose ends, corrupting the entire value of salary driven positions. Corporate officers, convert 90% of of your staff positions to hourly and stand back for a clearer view of real-world performance. 'Ask no questions, voice no concerns' is an encouraged mindset as the latter is often met with hollow promises and is blown to the side of the road when new initiatives take center stage. The marketing team ritually baits directors with utopian possibilities while enacting increasingly grueling deadlines and goals, with no resultant splash back on themselves. All the while a spineless middle management fosters a disingenuous 'we can do it' attitude that glorifies a boiler-room false front that team leads use to placate upper management. Middle management doesn't go to bat for their teams. There is nothing to anchor the 'one team, one dream' mentality to reality. For a company steeped in tech, too much emphasis is placed on avoiding the succinctness offered by using an actual phone call to communicate in real-time. Merit increases and cost of life adjustments are extremely rare and for many they don't exist at all, yet continual cost-cutting measures affecting the quality of life of the field teams reigns supreme while unaffected management whittles away, spending dollars to save pennies. An environment built to encourage an 'act now, think later' mentality.

Severely underpaid - sell over 100+ homes and have to fight for a small bonus; in hopes to make $90 per house. The more homes you sell the less you make per house as you are paid a flat salary of around $76k. Yet, they make your bonus based on your client survey and most of the outside agents don't like Opendoor and complain on the survey which harms the agent and impacts their pay. Weak managers and managers with a bully mentality. They will pubically call you out on Slack and rarely say anything positive. The only time my regional manager engaged with me was to question something and never commented on the 50+ positive survey I received. OD values outside realtors more than the people who work for them and sell their products. You can't move up in the company. When they are done with you, they just shut off your computer and don't care for the impact they leave you with.