A discriminatory environment, there is no equal opportunity for employees just lip service. Their standard believe here, If you haven’t been at this company for three years; you don’t have a clue. The attitude here is that they are doing something unique and no one has ever renovated a home prior to Opendoor doing so.
They don’t want people who are incapable of thinking for themselves because often the Area Managers have limited construction knowledge or management skills. You will be forced to endure foul mouthed managers who think it’s proper to share there crude innuendos with you.
They don’t allow a HPM to approve a scope of work they wrote on a home, it must be approved by an Area Manager who’s never even been there. No HPM is allowed to make a decision, it is dictated to them right down who you must used to do the work and to the time the scope has to be submitted. Then there’s to hacks they call a GC, handymen at best with no licensure. These guys are the bottom of the barrel that you are forced to use, you can’t even choose who you want out of the collective group of hacks. Then they audit you on their work. Definitely not a conducive environment for success.
Daily desertions are force feed to you on faster, cheaper and quality, their matrix data which of course never shows the full picture. It’s quite the oxymoron and quite an impossible feat with the hacks they call GC. They want the group to function as a collective without any individual thought. If you want someone to do your thinking, enjoy micromanagement; this is the right place for you. You’ll have joined the cult.
They continually force feed you the line about being an inclusive environment, it’s anything but. Events are scheduled in locations making it non-feasible for all members of the team, no attempt to make it fair for those too far away to attend, no deviation is ever made for the location either. Free meal and alcohol for those in attendance. Equal treatment amongst all is non existent in Opendoor.
They preach to you about your ability to grow , gettin involve in the organization but, only allow a select few to engage in those special projects even when interest has been expressed. Heck, the don’t even consider suggestions, just shut you down; you aren’t allowed unless one of the chosen. There’s a lot wrong here and it goes against everything this company sells when recruiting a candidate.
One of the most concerning aspect is how third party contractors and employees advise management about problem homes prior to purchase and advising them to walk; they buy them anyway, and strip the budget to a address those problems. The resolution to these structurally deficient homes becomes: make them pretty and hide the issues. Buyer beware, in my opinion there’s a serious ethical issue and probably a huge legal issue with no concern for the buyer. Work being completed by non licensed people without permits is common practice. The mantra in Opendoor is do as little work as cheaply as possible, so they can say they did something to justify the extreme price increase and cover to up serious issues.
Impossible matrixes numbers are shoved down your throat and then they tie your hands. All work is scrutinized and micro-managed. They don’t manage people here, they only manage data.
I’ve always hoped it would get better but, it doesn’t. I finally had to move along. Apparently, it’s in the air; the exodus has begun many of the higher ranking people have and are leaving, stock continues to tank and there is a sense of a catastrophic Zillow failure in the air; despite all the manure they feed you. Last but not least, don’t speak up, they’ll call you a liar. This one is a hard pass, take it from one who has lived it.
