OpenTable reviews

4.1

77% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

79% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

670 reviews
2.0
Jan 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The diversity amongst the client base absolutely fascinating and an incredible joy to work with.

Cons

The ideology of OpenTable’s in house culture is truly ideal yet the true benefactors of that curtesy can be often extended to only a select group of individuals. Many of the empty’s things are considered top tier happen to be sub level at best.

2.0
Nov 22, 2016

Short Sighted

Recommend
CEO approval
Business Outlook

Pros

Most of the engineers are quite enjoyable to work with. All talented and helpful. I am still friends with many of the people I worked with while there. OT was also great for continual learning. Supporting the team with books and conferences.

Cons

The business structure and hierarchy is larger than needed and rarely hears things from the bottom. OT also chose to close a branch office (the one I worked at) with no real investigation into the work that we did. Then proceeded to wait until the last week of our employment to actually care about transition. (At which point they panicked) The conglomerate (Priceline Group owns OpenTable, each with their own CEOs), didn't work. It might be a failure to communicate, but having two CEOs on top of a board and shareholders felt like it stifled innovation, but having too many layers of approval and blame caused nothing to happen.

1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

OpenTable promotes a culture where employees are encouraged to be their most authentic selves. Competitive salary and comprehensive benefits. Generous time off, providing a solid work-life balance.

Cons

Frequent organizational changes and layoffs, especially in the US and EMEA, as cost-saving measures to move work for cheaper labor. Constant rumors of restructuring, leading to job insecurity. Leadership, especially at the executive and VP levels, often makes hasty decisions to chase the next shiny trend, leaving current projects unfinished. George SVP of Service Org leadership has been stagnant, creating a challenging environment for promising leaders within his organization. Some say "His org is where good leaders go to die" Negative impressions, especially with Amy the CRO, can result in career-limiting repercussions that are hard to shake.

Viewing 25 - 27 of 670 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.