OpenTable reviews

- More emphasis is put on sales and implementing new features than actually supporting and fixing the product that exists for both new and existing customers; this led to many bugs that went unfixed until a specific portion of the code had to be rewritten entirely to accommodate a new feature. - Employee growth, development, and advancement is inconsistent between departments and roles; many roles have no path for advancement, while others seem to have automatic advancement based on tenure alone. - Customer support is treated almost like they're not part of the company: half of the paid holidays as the rest of the company, not getting holiday pay if they don't work the holiday, half of the comp time that the rest of the company gets, separate sick time policies, and inability to attend live company meetings, ERG meetings, and company parties/events without jumping through many hoops each time and preventing other support reps from being able to participate if you are.

- Micromanagement: expect every single thing you do to be monitored and under a microscope. Breaks are ridiculously short for call center work. - You have to work weekends. No life/work balance at all. - Politically infused: if you are not a liberal, be prepared to be ostracized for differing views. BLM and LGBTQ are forced upon you, despite your religious or personal beliefs. Diversity only applies to political agenda and nothing outside of it. - Inappropriate conduct from supervisors; lack of professionalism in the work place. - Limited mobility - Biased, unclear and subjective assessments on employee performance based on "Pillars of Excellence". No room for authenticity or personal creativity, but required to conform. - Poor communication from supervisors - Expect to experience burnout from a steady influx of angry customers.