Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is great" ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 29 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

Compare reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

80% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

1.0

Dec 7, 2021

The worst CSR job thus far

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

-decent benefits -laid back environment ( use profanity a lot) -great for someone who has restaurant experience using the IPAD

Cons

-crazy hours, you either work 8 or 10 hour or varied shifts for 6 months straight -training was horrible ( the style of training is outdated) -3% raise after 1 year -company operates on mountain time. The time difference is difficult to adapt to especially if your working 10 hours shifts.

3.0

Apr 2, 2021

Unclear Strategy

Account manager

Recommend

CEO approval

Business Outlook

Pros

Amazing culture and colleagues. Love working with & helping our restaurants thrive.

Cons

Leadership is unclear about direction or strategy. Product teams are out of touch with customer needs and slow to innovate.

3.0

Feb 12, 2020

Changed within 2 years

Accounts payable analyst

Recommend

CEO approval

Business Outlook

Pros

Company culture and flexibility is a pro

Cons

Merging with another company has created too much turnover and the choices in our department to follow and change to their systems and ways is creating issues and more work.

Viewing 76 - 78 of 670 Reviews

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Jobs at OpenTable

Account Executive (Remote)

Account Executive (Remote)

Sr. Compensation Analyst (Hybrid)

Sr. Compensation Analyst (Hybrid)

Director, Product Design - Diner