Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 97 reviews)); "benefits are great" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 49 reviews)); "Good pay and my co" ((in 24 reviews)); "Great people and teams all around" ((in 24 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 15 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 8 reviews)); "Very cliquey and favoritism is apparent." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

80% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

3.0

Aug 17, 2019

looking for another job...

Senior operations engineer

Recommend

CEO approval

Business Outlook

Pros

Location: close to BART; flexible hours; work life balance

Cons

no growth - stuck at same job fo 10+ years

3.0

Jun 19, 2018

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, good people, work from home was nice (not an option anymore)

Cons

Poor communication, slow to fix bugs. Policy changes, marketing "upgrades"

3.0

Mar 26, 2017

Fun, but weak middle management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- In general, smart, nice people - Good work/life balance - Fun vertical, interesting work - Great parties. - Lots of laughter

Cons

- Many of the management below the CxO layer is mediocre at best. No action taken on poor performing leaders. There is a tight circle of people who are the "in crowd" and they protect each other. I think the company could be performing much better if they had strong leadership at the Director+ level.

OpenTable Response

Thank you for taking the time to leave a review. We strive to be an inclusive culture and value strong leadership at OpenTable, and we are constantly working to improve. We have recently invited middle management to participate in our Everwise program to strengthen their management and leadership skills. Thanks for your feedback!

Viewing 79 - 81 of 670 Reviews

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Jobs at OpenTable

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Sr. Compensation Analyst (Hybrid)