OpenTable reviews

4.1

77% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

79% approve of CEO

76% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

670 reviews
5.0
Mar 9, 2016

Grab a seat at the table!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've worked at OpenTable for several years now, and it has been a real privilege to be a part of the growth this company has achieved in that time. Beyond our amazing products for restaurants and diners, what makes OpenTable special is the people. We are absolutely a company of foodies who work hard and eat well -- often at the same time. There's always someone to grab lunch with, terrific healthful snacks for employees, and treats from colleagues' latest travels on Steakman's (Yes, we have a bar in our marketing department!). There's a new focus on professional development and there are always opportunities to broaden your skill set if you're willing to take on new challenges. Management puts a true emphasis on work-life balance, and the company regularly celebrates team and individual accomplishments. Volunteering is important as the company values giving back -- and those outings are typically followed by great food and drink! There's a great deal of transparency around company goals, which I appreciate. And, as a diner and former restaurant professional, I really love the service and the product so it's incredibly cool to work for a brand you actually believe in.

Cons

The growth we've achieved has definitely been accompanied by changes, and they haven't always been effortless to navigate -- when you staff up dramatically, for example, it can be hard to establish solid career paths. However, we have a super charged-up CEO who is really dialed in to those challenges and a solid P+C team, so I think we're moving in an exciting direction.

3.0
Mar 26, 2011

Recognition Lacking

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Awesome people; relaxed environment; great location; company is successful

Cons

Almost no recognition at all; senior management never visits the regular folks (not once in 3 years); people who do badly get to stay; people who are gifted and do well are held back; raises are anemic; efforts to bring in leaders from other companies to talk about technology are actively blocked; using advanced technology is only recently allowed after a near mutiny; bizarre priorities and guidance out of step with business needs

1.0
Jul 19, 2025
Recommend
CEO approval
Business Outlook

Pros

None. Prior to Debby, OpenTable was a fantastic company to work for

Cons

Debby and Sagar have ruined morale with their leadership. They love creating a false sense of urgency and a blame culture. Don’t believe all these fake reviews that praise the company

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OpenTable Response
7mo
Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t meet your expectations. At OpenTable, we strive to maintain a positive, collaborative, and transparent culture, and we take concerns about leadership and morale seriously. We appreciate all feedback, as it helps us reflect and improve, and we remain committed to creating an environment where employees feel supported, trusted, and empowered.
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Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.