Old Navy reviews

3.7

62% would recommend to a friend

(14,634 total reviews)
avatar

Horacio “Haio” Barbeito

72% approve of CEO

51% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
2.0
Nov 13, 2008
Recommend
CEO approval
Business Outlook

Pros

You can wear jeans and t-shirts to work. The Old Navy credit card is pretty easy to sell.

Cons

They told me i could work 30 hours a week. In the 3 months i've been there i have yet to have that happen. They only give yearly raises. I recently moved to New Jersey and will be spending the Thanksgiving weekend in MD with my family, yet management refuses to approve the time off request.

2.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

With past experience you can get slightly higher than minimum wage pay. Work with a variety of people who are generally good to be around and work with. Wide range of tasks to do each day, not stuck on one thing usually. Honestly cant think of anything else...

Cons

Where to start! Unless you have been there for a long time its hard to move up in the company. Getting trained properly never really happens they just throw you in and expect you to get it all very quickly. Having cash handlers have to come over everytime you have a question or problem on register gets very annoying. Theft is a big problem and theres not a thing that you can do about it because even if you see someone stealing all you can do is get a discription and call the police or security guard. You CANNOT hold them in the store for any reason or accuse someone you saw stealing. Which means by the time the security guard comes they are long gone. Folding and organizing a table then having it in two seconds be completly undone gets annoying very very quickly. Constantly pushing old navy cards gets old as well

3.0
Oct 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and room to grow if you are lucky. Pretty good company within the industry. If you like clothes and the industry you can defenitely learn a lot . There is a lot of information for someone to learn if you are self motivated to do so. If you are in a store with a set structure that plays by the rules then you have the potential to go far.

Cons

Downsides are related to the individual personalities and not the company. The company is pretty good. like any place it can be bogged down with politics and favoritism. Of course you also deal with a lot of different people and personalities>

Viewing 14620 - 14622 of 14,634 Reviews

Glassdoor has 15,357 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.