Old Navy reviews

3.7

62% would recommend to a friend

(14,636 total reviews)
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Horacio “Haio” Barbeito

72% approve of CEO

51% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Dec 8, 2008
Recommend
CEO approval
Business Outlook

Pros

They offer a range of clothing to suit the various different needs of women: work wear, casual clothing, evening wear and nightwear. Old Navy has an online info and Internet shop where account-holders can purchase items for their wardrobe online by secure server. Shoppers can search items by type and create their own preferred ensembles by combining separate items.

Cons

low pay no recognition to customer srv. rep.

4.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay is decent for a retail store. The benefits are good if you are full-time. You get exercise from walking around constantly for 7-8 hours a day. My bosses are awesome. they have charity donation/time match, meaning if you donate to a charity or put time in at one, Gap, Inc. will match that donation with the same charity. You get time and a half for working the days before and after the major holidays. If you are full time you get holiday pay. At my store, they are very good at working with you if you need time off. That's about all I can think of right now.

Cons

They do not take into account your educational degree when considering pay (at least they didn't for me). It is extremely hard to get a full-time position unless you are management. Even the keyholders are part-time. There are too many changes made to the store, everything is pretty much moved around everyday. The typical downfalls of any retail job- rude customers, folding and refolding the same shirts millions of times a day, not enough hours sometimes etc. etc. There are some people at my store that I could live without working with. It's not the easiest company to advance in.

2.0
Nov 30, 2008
Recommend
CEO approval
Business Outlook

Pros

The discounts at Old Navy were pretty good, they seemed better than a lot of other retail stores in the area.

Cons

The managers at my store seemed to really play favorites, and they were very sales oriented. They were not happy unless every single customer walked out the door with an Old Navy card. It actually got to the point where some of our managers would harass our customers for example not let them into a fitting room, until the customer had listened to the entire Old Navy Card promotion. It's one thing to be a good sales person and another to harass people to get what you want.

Viewing 14617 - 14619 of 14,636 Reviews

Glassdoor has 15,359 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.