Old Navy reviews

3.7

62% would recommend to a friend

(14,636 total reviews)
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Horacio “Haio” Barbeito

72% approve of CEO

51% positive business outlook

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
4.0
Jan 29, 2009

CHEAP PRICES, LOW PAY, UNRELIABLE PEOPLE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want, you can take all the time off you need. There's no shortage of employees at Old Navy. Some people are on the payroll for months and don't even work at all. Soon there will be a 25% discount of Old Navy employees at that store, and a 50% off at Gap and Banana Republic. Also, many people call out a lot of times. This is a great chance for more hours.

Cons

The hours are scarce and management doesn't know when to stop hiring. Our raises are solely based on results of a survey customers are given. Most of the time, the people filling out these surveys are ticked of customers who want to criticize us. Well... at least we're given raises,even though small ones. Thank goodness our raises aren't based on sales growth, or our wage will actually go down. When people call out, it usually means I have to do more work. Management does a horrible job in holding people responsible for being unreliable, I wish there was a number rating for that along with the other things I rated. The thing I hate most is that the corporate idiots keep changing their minds when it comes to where stuff should go. Seems like we're changing stuff all the time and it's hard to keep up where everything is. This makes it difficult to find things when putting stuff back,or finding something for someone. I wish management would stop focusing on those credit cards and start focusing on their staff. The hours are so few, that it probably wouldn't be worth it to reward an employee since they barely work. Seems like the money saved from credit cards just gets eroded by theft. Maybe the company would make more by having less stuff stolen than trying to force people to get credit cards.

3.0
Jan 25, 2009
Recommend
CEO approval
Business Outlook

Pros

I you want good discounts and a fun place to work in that is the place for you. You will find good co- workers and have a good time outside the workplace. The discount is really appealing even during the sales. You can pretty much buy what you want for nothing.

Cons

Don' t count to much on the paycheck and you will be working a lot of hours for pretty much nothing, unless you' re a manager or store manager. Besides the environment is very stressful and the management not very helpful.

5.0
Dec 25, 2008
Recommend
CEO approval
Business Outlook

Pros

I really enjoyed my time at Old Navy. The most of the management was awesome. They were very caring and were always willing to help you when needed. My co-workers were great. Most of us were a close group and would always go out after work. The pay was average but I really liked who I worked with. The management always worked with are schedule. I was at school while I worked there and they would work around. Is is great to work for a company that will do that. Old navy was an excellent job that I worked at.

Cons

There were a couple of cons. The frist con was I had one manager I did not care for. There were times when we were supposed to get off at closing but we would have to stay until everything was nice and perfect. There were times we stayed 2 or 3 hours late just to get everything done. If only she would have had a life. Another con was when we got a new manager who would do the hiring she woud pay the new associates more than the people who were experienced. So the new people were making more money than the ones who had been there at least a year.

Viewing 14614 - 14616 of 14,636 Reviews

Glassdoor has 15,359 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.