Does Old Navy pay their employees well?

According to anonymously submitted Glassdoor reviews, Old Navy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Old Navy. This rating has been stable over the past 12 months.

How satisfied are employees working at Old Navy?

62% of Old Navy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Old Navy 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Old Navy?

Sales Associate (4113) , Brand Associate (1209) , Retail Sales Associate (594) , Cashier (357) , Sales Associate/Cashier (331) , General Manager (199) , Assistant Manager (184) , Sellebrity (175) , Brand Ambassador (143) , Associate (140) , Store Manager (102) , Customer Service Representative (97) , Manager (97) , Merchandising Specialist (91) , Assistant General Manager (81)

What are the pros of working at Old Navy according to real employee reviews?

"The hours are flexible and they are very lenient when it comes to requests off." ((in 812 reviews)); "the coworkers are nice and friendly" ((in 672 reviews)); "They had flexible schedules for people who were in school or worked more than one job." ((in 358 reviews)); "Great benefits and you are never bored with your job because it will consistently change." ((in 356 reviews)); "Good work environment and people" ((in 296 reviews))

What are the cons of working at Old Navy according to real employee reviews?

"Bad management and very rude" ((in 1002 reviews)); "The pay is low for the amount of work and customers you have to deal with." ((in 883 reviews)); "New Manager was rude and commanding" ((in 644 reviews)); "No work/life balance (ON used to preach work/life balance and seemed to geuinely care about their employees but that's disappeared in the last 2 yrs)." ((in 235 reviews)); "No training (less than two weeks for management mostly as modules on the computer)" ((in 198 reviews))

What are employees saying about Old Navy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Old Navy layoffs and their outlook for job security at Old Navy in 2026.

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Old Navy

Part of Gap Inc.

Old Navy reviews

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3.7

62% would recommend to a friend

(14,636 total reviews)

Horacio “Haio” Barbeito

72% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.3

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,636 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15K reviews

3.0

Mar 8, 2009

What happened to the fun?

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Co-workers are actually cool people. This the second Old Navy that I have worked at, I work also worked in Illinois, they were also very nice.

Cons

Every year they seem to really push the Old Navy card more and more. The corparate headquarters really needs to get feedback from management and associates in the stores get a better idea how to run these stores better. I really think that if they listened to the workforce in the stores they might get better insight to what does and doesn't sell well in the stores and how to keep employees somewhat happy. Instead of spending 42 million on new advertising with mannequins.

2.0

Feb 11, 2009

Not what is as to be when working.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The discounts....because I didn't not really feel any sense of respect AT ALL!!!!

Cons

The seriousness of the job....there was really none. Som e bosses acted like kids. It's nice to be cool, but when you are sometimes out of line then many do not take you seriously.

5.0

Feb 9, 2009

I love working at old navy!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

the people i work with are amazing. i started out with more than minimum wage.

Cons

nothing really. you have to deal with customers that arent really friendly, but oh well..

Viewing 14611 - 14613 of 14,636 Reviews

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Jobs at Old Navy

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

Retail Sales Associate

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What happened to the fun?

Not what is as to be when working.

I love working at old navy!

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