Old Navy reviews

3.6

61% would recommend to a friend

(14,667 total reviews)
avatar

Horacio “Haio” Barbeito

70% approve of CEO

53% positive business outlook

Old Navy has an employee rating of 3.6 out of 5 stars, based on 14,667 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews
1.0
Apr 4, 2018

Embodies the negative stereotypes of big corporations

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- 16 days of PTO is more than what most other retail corporations will offer. - Upper management is good about asking for projects early on, so you will have an adequate amount of time to schedule multiple projects instead of getting last minute requests. - The pricing strategy has been keeping this company growing despite it's Gap and Banana Republic affiliates, and a winning environment definitely gives a boost to company culture.

Cons

Attrition is so bad in Inventory Management that Old Navy pre-trains its employees - There's a 12 week training program for people from other departments, which prepares them for a position in Inventory Management. Old Navy does this so they have a constant buffer of employees to replace ones that eventually quit Inventory Management. Embodies the negative stereotypes of big corporations - You're not expect to speak to anyone with a higher title than you, and it's apparent in your day to day interactions. I've had people with senior titles ignore my e-mails and ask my manager why I'm e-mailing them directly. - The limits in communication leaves your work open for someone else to take credit. My manager has received public recognition (and awards) based off of work that was done 100% by me. - No clear career path unless you want to go into management. The only way to receive an increase in bonus and PTO incentives is if you have a Manager or Director title. Recruiting process needs more transparency and honesty. - You are told that Old Navy offers 20 days of PTO, but it is mandatory that you take 4 days off during the Christmas/New Years weeks. Not the worst thing in the world, but you need to be aware of how much PTO you're able to freely schedule. - There is planned overtime work on weekends. I wasn't notified of weekend work during my interview and onboarding process, but my manager still expected me to work every weekend with no flexibility.

3.0
Mar 31, 2018

Old Navy Review

Recommend
CEO approval
Business Outlook

Pros

Great people to be around Flexible schedule

Cons

Can feel like high school and if you are not in cool with the managers you will not get hours

2.0
Feb 26, 2018

Brand Associate

Recommend
CEO approval
Business Outlook

Pros

-50% off non-clearance items -Easy/lax work -Fun coworkers -Paid 15 min. breaks

Cons

-Management pushing Old Navy credit cards -Disorganized/messy store -Short-staffed almost all the time -Not enough hours -Technology NEVER working properly [i.e. mobiles, outdated registers]

Viewing 109 - 111 of 14,667 Reviews

Glassdoor has 15,393 Old Navy reviews submitted anonymously by Old Navy employees. Read employee reviews and ratings on Glassdoor to decide if Old Navy is right for you.