Does Old Navy pay their employees well?

According to anonymously submitted Glassdoor reviews, Old Navy employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Old Navy. This rating has been stable over the past 12 months.

How satisfied are employees working at Old Navy?

62% of Old Navy employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Old Navy 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Old Navy?

Sales Associate (4125) , Brand Associate (1210) , Retail Sales Associate (594) , Cashier (358) , Sales Associate/Cashier (331) , General Manager (200) , Assistant Manager (186) , Sellebrity (175) , Brand Ambassador (143) , Associate (140) , Store Manager (102) , Customer Service Representative (97) , Manager (97) , Merchandising Specialist (91) , Assistant General Manager (81)

What are the pros of working at Old Navy according to real employee reviews?

"The hours are flexible and they are very lenient when it comes to requests off." ((in 804 reviews)); "Coworkers are nice and helpful" ((in 646 reviews)); "They had flexible schedules for people who were in school or worked more than one job." ((in 387 reviews)); "Great benefits and you are never bored with your job because it will consistently change." ((in 359 reviews)); "Fun work environment and we were never asked to do too much." ((in 297 reviews))

What are the cons of working at Old Navy according to real employee reviews?

"Bad management and very rude" ((in 995 reviews)); "The pay is low for the amount of work and customers you have to deal with." ((in 879 reviews)); "New Manager was rude and commanding" ((in 653 reviews)); "No work/life balance (ON used to preach work/life balance and seemed to geuinely care about their employees but that's disappeared in the last 2 yrs)." ((in 237 reviews)); "No training (less than two weeks for management mostly as modules on the computer)" ((in 205 reviews))

What are employees saying about Old Navy layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Old Navy layoffs and their outlook for job security at Old Navy in 2026.

Old Navy reviews

3.7

62% would recommend to a friend

(14,662 total reviews)

Horacio “Haio” Barbeito

72% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (14,662 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Old Navy has an employee rating of 3.7 out of 5 stars, based on 14,662 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Old Navy employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

15K reviews

5.0

Dec 4, 2014

Fast Paced, but well compensated

Assistant store manager of merchandising

Recommend

CEO approval

Business Outlook

Pros

The salary and benefits are good. The environment is high energy.

Cons

The company demands more but is constantly giving customers more of a reason to shop online which sets the stores up for failure to goals.

4.0

Jul 14, 2014

Advancement if you work hard

Merchandising specialist

Recommend

CEO approval

Business Outlook

Pros

You can get a lot of hours if you're willing to be the go-to person. It's a relaxed environment, which is something I enjoy. If you work hard, you can advance. It took me two years to get from associate to merchandiser.

Cons

They are pushy with the credit cards. Management acts like it's still high school.

2.0

Jun 16, 2014

Fun, but hard work

Assistant store manager of merchandising

Recommend

CEO approval

Business Outlook

Pros

Old Navy prides themselves on a culture of "being yourself;" As a manager I could wear shorts and flip flops to work and show my tattoos without any complaints.

Cons

Crazy shoppers and long hours during the holidays. Many young employees who really don't care about or need their jobs. Many position cuts, which means more work for employees and management. Assistant managers expected to drive service, lead and coach their team, and drive sales, which is possible but when the merchandising expectations are so high, it leaves little team to do anything else but merchandise and maintain your floor.

Viewing 58 - 60 of 14,662 Reviews

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Old Navy

Old Navy reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast Paced, but well compensated

Advancement if you work hard

Fun, but hard work

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