Fun, but hard work - Assistant Store Manager of Merchandising Old Navy Employee Review

2.0
Jun 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Old Navy prides themselves on a culture of "being yourself;" As a manager I could wear shorts and flip flops to work and show my tattoos without any complaints.

Cons

Crazy shoppers and long hours during the holidays. Many young employees who really don't care about or need their jobs. Many position cuts, which means more work for employees and management. Assistant managers expected to drive service, lead and coach their team, and drive sales, which is possible but when the merchandising expectations are so high, it leaves little team to do anything else but merchandise and maintain your floor.

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5.0
Jun 23, 2026
Recommend
CEO approval
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Pros

Work life balance is hard to achieve

Cons

Requirements changing all the time

2.0
May 26, 2026
Recommend
CEO approval
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Pros

You might meet some lifelong friends! Long tenure if you are willing to give up everything to try to be a successful employee Good EAP program for short term intensive therapy…

Cons

Public criticism, condescending communication, inconsistent accountability, and fear-based management styles became increasingly common. Feedback often felt reactive rather than constructive, and many employees did not feel psychologically safe speaking openly about concerns. There was also a significant lack of consistency between leaders and stores. Expectations changed constantly, communication was often unclear, and favoritism sometimes impacted accountability and decision-making. Long-term employees who consistently stepped up during difficult periods often felt taken for granted rather than appreciated. Reporting to HR will get you no where. You will be gaslit if you choose to speak up.

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