Otis' only concerns are profits and micromanagement. Supervisors and office personnel are college educated with zero field experience or product knowledge, which makes a bad situation for customers and other employees. Due to their lack of experience and professionalism, it makes a difficult situation in dealing with highly sofisticated equipment and safety issues. Safety is considered to be number one at Otis. However, how can you properly manage "safety" when the management has zero experience in product knowledge, repair and maintenance.
Otis has acquired most of their work by buying companies that they could not compete with. This Narrows the field for both customers and employees. As long as customers stay uninformed Otis will continue to have market share of equipment. Their proprietory right equipment is designed to be both employee and consumer unfriendly. All in the interest of the protection of their product not being able to be maintained or repaired by others.
The best way to work for Otis is to do whatever Otis (God) tells you regardless of ethics, responsiblity or safety. In summary, the least talented and apathetic employees benefit largely over the employees with ability and drive.
