OTIS reviews

3.6

65% would recommend to a friend

(1,494 total reviews)
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Judy Marks

76% approve of CEO

57% positive business outlook

OTIS has an employee rating of 3.6 out of 5 stars, based on 1,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Mar 18, 2023

Going downhill fast

Recommend
CEO approval
Business Outlook

Pros

Salary is decent, local team is great

Cons

No support. Senior management is disconnected from local operations. Life/work balance and benefits are getting worse every year. Benefits are pretty bad and each year it's surprising how they get worse.

3.0
Dec 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Still has a good name in the industry

Cons

Reducing staff and not valuing long term employees to save money on salaries. Putting top performers on performance plans when they are meeting goals. Removing any support services and cannot retain top mechanic staff due to poor management. Cannot live up to promises being made at time of contracting. Benefits are poor, high deductible only. Do not reimburse car mileage or expenses correctly. Do not offer company card or gas card either.

1.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Globally recognised brand in the marketplace. Legacy of good products and projects....but falling way behind now.

Cons

Unethical treatment of staff, customers and suppliers. Be prepared to leave your morales at home if you want to get on at this place. If you are serous about joining get some feedback from employees doing the same job. The massive turnover in staff (just look on LinkedIn) and contract losses say it all - during your interview ask about their complaints procedure and how they collect and act on customer feedback. So may long time servers who refuse to change and no longer understand the industry or customers - you can no longer trade on the OTIS name alone when they are way behind other OEM's in the UK such as KONE and Schindler and probably TKE soon. So much internal fighting between Service and Installations with customers, staff and suppliers caught in the middle as each fight for profit at any cost.

Viewing 37 - 39 of 1,494 Reviews

Glassdoor has 2,588 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.