Seriously avoid..there is very little good (tolerable) about this place!! - Manager OTIS Employee Review

1.0
Apr 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Globally recognised brand in the marketplace. Legacy of good products and projects....but falling way behind now.

Cons

Unethical treatment of staff, customers and suppliers. Be prepared to leave your morales at home if you want to get on at this place. If you are serous about joining get some feedback from employees doing the same job. The massive turnover in staff (just look on LinkedIn) and contract losses say it all - during your interview ask about their complaints procedure and how they collect and act on customer feedback. So may long time servers who refuse to change and no longer understand the industry or customers - you can no longer trade on the OTIS name alone when they are way behind other OEM's in the UK such as KONE and Schindler and probably TKE soon. So much internal fighting between Service and Installations with customers, staff and suppliers caught in the middle as each fight for profit at any cost.

Explore other reviews about OTIS

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Real team work oriented. Feels very much being part of the company

Cons

Needs juggling multiple jobs! A lot of travel involved. But great learning opportunities follow these.

3.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, minimal challenges, good benefits

Cons

Less growth and learning opportunities

See reviews by: Helpful|Rating|Date|All