OTIS reviews

3.5

65% would recommend to a friend

(1,495 total reviews)
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Judy Marks

75% approve of CEO

56% positive business outlook

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Jul 21, 2023
Recommend
CEO approval
Business Outlook

Pros

OTIS Elevator is a large and well known company around the world and the team works here with great clients. I'm always wanted to work in OTIS.

Cons

No Downside I have ever noticed.

1.0
Jul 20, 2023

Run and don't look back

Recommend
CEO approval
Business Outlook

Pros

Good benefits, decent pay out of college.

Cons

Wow where to begin... there was basically no training. The service that was provided to customers was awful if not negligent. Sales people were expected to handle everything with no support. We would ask our operations team when a mechanic would be sent to fix/upgrade an item and be told a day and time only for them not to show up. This happened to one customer 5 times in a row... What can you say to that?

4.0
Jul 19, 2023

Good

Recommend
CEO approval
Business Outlook

Pros

Flexible hours Work and life balance

Cons

Too many report lines and slow decision making

Viewing 373 - 375 of 1,495 Reviews

Glassdoor has 2,593 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.