OTIS reviews

3.5

65% would recommend to a friend

(1,495 total reviews)
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Judy Marks

75% approve of CEO

56% positive business outlook

OTIS has an employee rating of 3.5 out of 5 stars, based on 1,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OTIS employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Good Benefits, company vehicle, salary, great elevator product.

Cons

Culture is terrible and toxic. Constant movement among management. No dedication to customers or relationship building. Money drives bad decision making and poor customer service. Middle management sole purpose is to micromanage spreadsheets and is overpopulated with people disconnected from customers and reality. Lowest level employees are treated as numbers and scapegoats. Bad business ethics - Management openly under-resources contracts and hopes customers don't notice. Ignores code requirements regarding maintenance. If you know the right answer, forget it, they will tell you to do something different. Working here will be extremely frustrating. Cost cutting is not growth.

Viewing 301 - 303 of 1,495 Reviews

Glassdoor has 2,593 OTIS reviews submitted anonymously by OTIS employees. Read employee reviews and ratings on Glassdoor to decide if OTIS is right for you.