Does Novotel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Novotel Hotels employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Novotel Hotels. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Novotel Hotels?

56% of Novotel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Novotel Hotels 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Novotel Hotels?

Receptionist (39) , Front Desk Receptionist (32) , Recepcionista (22) , Guest Service Agent (16) , Housekeeper (16) , Intern (14) , Food and Beverage Attendant (13) , Réceptionniste (13) , Food and Beverage Assistant (12) , Assistant Manager (10) , Chef (10) , Night Auditor (10) , Garçom (9) , Reservations Agent (9) , Supervisor (9)

What are the pros of working at Novotel Hotels according to real employee reviews?

"Team was great." ((in 28 reviews)); "Friendly staff at the hotel." ((in 23 reviews)); "Great colleagues that are willing to guide and teach." ((in 19 reviews)); "Good Benefits" ((in 12 reviews)); "Great working environment in my department" ((in 11 reviews))

What are the cons of working at Novotel Hotels according to real employee reviews?

"Poor Management and not appreciative" ((in 46 reviews)); "Low salary and non" ((in 34 reviews)); "can be low pay but get more throughout the years" ((in 19 reviews)); "Long hours but as expected in industry" ((in 19 reviews)); "Manager can be rude." ((in 16 reviews))

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Novotel Hotels

Part of Accor

Novotel Hotels reviews

Compare reviews

3.6

56% would recommend to a friend

(604 total reviews)

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

3.1

Work/Life balance

Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

604 reviews

4.0

Sep 23, 2025

Good company

Finance assistant

Recommend

CEO approval

Business Outlook

Pros

Great culture and environment to work in.

Cons

Pay is low, not sure if this is the industry or company

Novotel Hotels Response

7mo

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor People & Culture

5.0

Sep 23, 2025

Great

Concierge

Recommend

CEO approval

Business Outlook

Pros

Supportive environment great place to work at

Cons

Can’t think of any was great

Novotel Hotels Response

7mo

Thank you for your positive feedback! We are deeply committed to empowering Heartists to support and learn from each other. We are so happy to hear you enjoyed your collaboration with a fellow Heartist. It is/it was great having you both on this journey. Kind regards, Accor People & Culture

4.0

Sep 15, 2025

Good Company

Digital marketing manager

Recommend

CEO approval

Business Outlook

Pros

Great people to work with.

Cons

No cons, loved it there.

Novotel Hotels Response

8mo

Thank you for this positive review! It is important for us that our Heartists feel valued and recognized in their journey. We strive to create an environment that enables Heartists to be all they are, where they can learn and enjoy what they do. We hope that being a Heartist will always mean something to you and we wish you all the best in your future endeavors. Thank you for taking the time to share! Kind regards, Accor People & Culture

Viewing 22 - 24 of 604 Reviews

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Jobs at Novotel Hotels

Digital Marketing Executive / Chuyên Viên Tiếp Thị