Does Novotel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Novotel Hotels employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Novotel Hotels. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Novotel Hotels?

56% of Novotel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Novotel Hotels 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Novotel Hotels?

Receptionist (39) , Front Desk Receptionist (32) , Recepcionista (22) , Guest Service Agent (16) , Housekeeper (16) , Intern (14) , Food and Beverage Attendant (13) , Réceptionniste (13) , Food and Beverage Assistant (12) , Assistant Manager (10) , Chef (10) , Night Auditor (10) , Garçom (9) , Reservations Agent (9) , Supervisor (9)

What are the pros of working at Novotel Hotels according to real employee reviews?

"Team was great." ((in 28 reviews)); "Friendly staff at the hotel." ((in 23 reviews)); "Great colleagues that are willing to guide and teach." ((in 19 reviews)); "Good Benefits" ((in 12 reviews)); "Great working environment in my department" ((in 11 reviews))

What are the cons of working at Novotel Hotels according to real employee reviews?

"Poor Management and not appreciative" ((in 46 reviews)); "Low salary and non" ((in 34 reviews)); "can be low pay but get more throughout the years" ((in 19 reviews)); "Long hours but as expected in industry" ((in 19 reviews)); "Manager can be rude." ((in 16 reviews))

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Novotel Hotels

Part of Accor

Novotel Hotels reviews

3.6

56% would recommend to a friend

(604 total reviews)

52% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.3

Compensation and benefits

3.3

Career opportunities

3.2

Senior management

3.1

Work/Life balance

Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

604 reviews

5.0

Sep 11, 2025

It was great

Breakfast attendant

Recommend

CEO approval

Business Outlook

Pros

I have no complaints. The job title is what I started as, as there's plenty of room for progression. All the team was friendly. Nice hours.

Cons

None I can think of.

5.0

Sep 5, 2025

review

F & b associate

Recommend

CEO approval

Business Outlook

Pros

food was good and manager nice

Cons

nothing really to be honest

Novotel Hotels Response

8mo

Your positive review as a Heartist means a lot to us - thank you for sharing your experience! As always, together, we continue to nurture an environment that supports your well-being and growth. It's great having you on this journey! Kind regards, Accor People & Culture

3.0

Aug 26, 2025

Good boss

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Enjoyed working with the team.

Cons

Long hours, particularly in the holiday period.

Novotel Hotels Response

9mo

Thank you for taking the time to write your feedback and share your experience. Your comments are heard and will be acted upon to enhance our collective experience in the Heartist community. Best regards, Accor Talent & Culture

Viewing 25 - 27 of 604 Reviews

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