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Novotel Hotels

Part of Accor

Engaged Employer

Novotel Hotels reviews

3.6

56% would recommend to a friend

(604 total reviews)

52% positive business outlook

Novotel Hotels has an employee rating of 3.6 out of 5 stars, based on 604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Novotel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

604 reviews
3.0
Mar 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow. Chance to work in a large number of hotels.

Cons

Base pay is laughable. Benefits are very slim. Big gap between customer service employees and executive staff (sales, HR, marketing etc). HR is here to do whatever is right for the company and explain it in a “nice” way. Never have your back as an employee.

2.0
Nov 10, 2020
Recommend
CEO approval
Business Outlook

Pros

Discounted parking for employees Free meals for employees Close to public transportation Decent benefits

Cons

While very thankful to be back to work. I must say that the hospitality industry is nights and day compared to pre-covid era. Hotels in particular are operating on a skeleton crew and the position you get hired for is now likely to be a combination of 4 or 5 positions combined. Make sure to ask many questions to Elizabeth surprises. Be prepared to muti task and take on many roles outside your duties.

1.0
Nov 7, 2019

Disappointing.

Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers, amazing benefits (free birthday stay and dinner). Coworkers always ready for a laugh and to help out.

Cons

Management cares more about giving customers what they want than their staff, they cut wages and won't buy new equipment because we "go over budget", they cancel shifts and understaff, new staff don't get enough training. Restaurant has had 6 different managers in the last 3 years, there's a higher-up manager who yells at supervisors from different departments, petty, will have staff sent home if they believe you're not working. No Respect for staff or FairWork.

Viewing 10 - 12 of 604 Reviews

Glassdoor has 1,108 Novotel Hotels reviews submitted anonymously by Novotel Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Novotel Hotels is right for you.