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Novotel Hotels

Part of Accor

Engaged Employer

Good for a start in the industry - Customer Service Novotel Hotels Employee Review

3.0
Mar 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow. Chance to work in a large number of hotels.

Cons

Base pay is laughable. Benefits are very slim. Big gap between customer service employees and executive staff (sales, HR, marketing etc). HR is here to do whatever is right for the company and explain it in a “nice” way. Never have your back as an employee.

Explore other reviews about Novotel Hotels

5.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Best place to work! Really enjoy it

Cons

Non applicable. Everything was great

3.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

flexibility is okay but management not as good

Cons

super busy hotel that sometimes lacks staff members

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