NiCE reviews

3.9

78% would recommend to a friend

(3,029 total reviews)
avatar

Scott Russell

84% approve of CEO

74% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Dec 30, 2013

So far it's pretty good

Recommend
CEO approval
Business Outlook

Pros

The pay scale is good to great depending on where you are and what you do. The overall benefits (401K, Health Insurance, etc) are what I would consider above average for what I have experienced in the industry. Flexibility in your schedule. A lot of work, but also rewards for the hard work put in. Management understands that people have lives outside the building and seems to work to accommodate that.

Cons

Every group has it's own set of processes, and they don't always line up leading to contradicting messages. Processes that are set in stone until the end of quarter and then everything seems like it gets thrown out the window. A seemingly large cultural divide between the Israel employees and the rest of the company that leads to a lot of miscommunication. Purchases of smaller companies have not been integrated very well, or in some cases at all.

4.0
Oct 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Plenty of autonomy. A career here is what YOU make it. Great people all around. As tough as things get sometimes, everybody at NICE wants to do the right thing for customers. This is an ethical company in all respects.

Cons

Processes are still fragmented like you might expect of a smaller company. Internal systems are antiquated and doing a good job is not always easy. You will find yourself fighting the system quite often. That said, NICE manages to do well and everybody tries to do the right thing for customers.

Viewing 2944 - 2946 of 3,029 Reviews

Glassdoor has 3,197 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.