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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,029 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,029 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 31, 2014

      Penny wise - Pound foolish, micromanaging, incompetent middle management, dead end

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Comprehensive benefits package consisting of medical, dental, vision, company match 401k, and of course, every couple of months they throw you a bone with a useless "NICE" branded chotchke.

      Cons

      Indisputably should be accredited as the poster company for the movie "Office Space." Disengaged upper management, grossly mismanaged outfit with high turnover and little to no regard for employee capital and well-being. Training... what's that? The atypical select few employees that have procured job security may expect a painfully dismal outlook with absolutely no room for advancement in the foreseeable future.

      4.0
      Jan 15, 2014

      Enterprise Sales Executive of ~ 3 Years

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay, benefits and frontline people. Plenty of M&A activity and leading products in several areas of workforce/performance management will keep things exciting. Strong customer-facing events to enable sales. The sales and solutions teams are encouraged to be in front of customers constantly, which helps drive relationships. Most people work very hard, but also have fun.

      Cons

      Many RVP through Executive management levels are not engaged with the frontline sales people other than forecast administration. There is no advancement opportunity...they'd prefer to hire off the streets versus promote from within. Pricing and contracting can hinder new logo sales. Annual comp plans take months to receive. Marketing sometimes promotes products that R&D can't produce and Delivery can't support. Some post-sales groups demonstrate low morale and that bleeds over to the customer. Expect a major re-org each Jan.

      4.0
      Jan 6, 2014

      Lots of changes monthly

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High pay scale for the experience you bring and the willingness to work hard.

      Cons

      Customer Service Manager's stab you in the back. "Advocates" for the customer at the expense of company cohesiveness (all for customer kudos and a magnum of liquor at Christmas)

      Viewing 2941 - 2943 of 3,029 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,197 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.