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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,031 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jun 1, 2016

      Abusive Culture. Like Serving a Sentence

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay you well but you are selling your soul. Probably really nice if you enjoy being in the Israeli military.

      Cons

      Abusive senior management with limited leadership skills and vision. The argumentative culture kills innovation and new ideas and leads to a mass of people just trying to survive. Worse is that the culture is not limited to employees, but bleeds over to customers. Processes are antiquated and cumbersome. Those who pass off accountability are the ones who succeed If you are a woman or female leader-- multiply the abuse times 10.

      3.0
      May 31, 2016

      Not a bad place to work...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Successful at maintaining number one position in Contact Center WFO and Analytics space. Majority of individuals were top notch performers. Average pay, good benefits.

      Cons

      Poor communications from senior management, CONSTANTLY shifting focus of company and product direction, professional services focused solely on profitability rather than delivering customer value.

      5.0
      May 27, 2016

      Dynamic, fast paced company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team and smart people in the company. Company is always looking into ways to stay relevant. Compensation is for the most part fair and many possibilities for internal mobility.

      Cons

      Can be overwhelming for those who not used to a dynamic environment. Flexibility is a must (which can be an issue for some).

      Viewing 2770 - 2772 of 3,031 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,199 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.