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      NiCE

      Engaged Employer

      NiCE reviews

      Not a bad place to work... - Anonymous employee NiCE Employee Review

      3.0
      May 31, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Successful at maintaining number one position in Contact Center WFO and Analytics space. Majority of individuals were top notch performers. Average pay, good benefits.

      Cons

      Poor communications from senior management, CONSTANTLY shifting focus of company and product direction, professional services focused solely on profitability rather than delivering customer value.

      Explore other reviews about NiCE

      5.0
      May 29, 2026
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, Good tech stack, and engaging team

      Cons

      Pay scale, benefits are weaker compared to other companies of this size

      avatar
      NiCE Response
      1d
      Thanks for your review! At NiCE, we’re committed to investing in our people by fostering a positive culture and providing excellent benefits. Our compensation and bonus structure remains above industry benchmarks, and we have continued to offer both even during broader global challenges. Wishing you continued success in your career journey with us!
      3.0
      Jun 9, 2026
      Director, sales management
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product itself is strong, and the market position of the company opens doors

      Cons

      High demand on sales performance with low company/management support from engineering, overlays, implementation and customer support

      avatar
      NiCE Response
      1d
      Thank you for your review. At NiCE, we pride ourselves on our market leading products, which enable our salespeople to easily engage customers – both new and existing – and sell! Our strong sales support, including enablement and training, ensures our teams are set up to perform and be well rewarded. We wish you the best for your professional endeavors!
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