NiCE reviews

3.9

78% would recommend to a friend

(3,031 total reviews)
avatar

Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
4.0
May 12, 2016

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great sales culture and team, excellent market leading vision

Cons

Lack of investment in support and customer service departments

2.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

a) Great place to refine your sales chops b) Teaches you to do more with less c) Flat structure without much hierarchy d) Perceived as a premium brand

Cons

a) NICE has done a bunch of acquisitions and none of these new solutions work or integrate with each other. Almost all the customers are furious with project delays and buggy software. b) Few old timers wield tremendous power and treat their setup like fiefdom. New comers will not flourish here. Old timers will thrive. c) If you have an idea to operate differently...well good luck with that...100% top down approach. Top management in APAC is absolutely not open to new ideas or feedback d) Project, services and R&D teams are arrogant af and don't hesitate to lash at th customers if things escalate. e) At junior and mid-junior levels compensation is extremely mediocre. f) Invisible HR

Viewing 2773 - 2775 of 3,031 Reviews

Glassdoor has 3,199 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.