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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,032 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      75% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,032 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Jul 22, 2016

      In the midst of successfully executing the NICE 2020 strategic plan

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management team launched a bold and aggressive strategic plan to transform the company and are executing on it beyond all expectations (company’s value grew by more than 50% during the last 2 years). Good compensation package and overall investment in the employees (welfare activities, bonuses, etc.). Top performers are very well compensated and have many opportunities for growth. Open door, transparent, encourage communication. On the technology side pride itself with being the most innovative in its domains

      Cons

      Some of the bold moves come with a painful price but in the long run it will pay-off

      4.0
      Jul 21, 2016

      Good Company, Becoming Great

      Regional vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid growth, balance sheet, and aggressive acquisition strategy. Market leader, taking share in core solutions from competitors. Beating your competitors is fun. Strong Sales and a pay for performance culture, including a number of spiffs and bonuses outside of Comp Plan (ex. double commission for competitor replacement, new customer bonus, company wide thank you bonus, RSU's for top performers, etc, etc). Solid investments in President's Clubs, Sales Kickoff's, Customer Conferences, Training. Entrepreneurial spirit and flexibility in putting together client offerings. Great environment for inventive Enterprise Sales professionals. Passionate and aggressive CEO who's committed to making NICE great. You believe that when you speak with him. Our success as a company is personal for him, and that's a great thing to be a part of.

      Cons

      Over processed in certain areas, very hierarchical decision making process. Certain Legacy solutions are heavy to install, need investment and refresh for modern customer environments. Lack of 3rd party implementation and services partners make it difficult and/or expensive to properly service mid-level account sets.

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      ReviewsNiCE reviews

      Glassdoor has 3,200 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.