NiCE reviews

3.9

78% would recommend to a friend

(3,048 total reviews)
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Scott Russell

84% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,048 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Nov 22, 2022

Salesperson 1 year

Recommend
CEO approval
Business Outlook

Pros

great product leading saas provider

Cons

culture has been lost management

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NiCE Response
3y
Thank you for your feedback. We believe that growing together at Nice CXone is essential for our success. Growth requires feedback, positive or negative. We are grateful that you shared your review with us. Our culture is very important to us and is a top priority. We believe if we can have a productive, fun culture; our employees can thrive in their careers at CXone. We strive to listen to all forms of feedback, and we truly appreciate your input in this GlassDoor review.
3.0
Oct 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Opportunity is available but there are too many legacy problems to fix

Cons

So much legacy that it keeps the performance of systems from completing their process. Company is its own worst enemy

1.0
Aug 18, 2022

Terrible Company

Recommend
CEO approval
Business Outlook

Pros

There are no pros; terrible company

Cons

Terrible management Terrible software and implementation

Viewing 238 - 240 of 3,048 Reviews

Glassdoor has 3,216 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.