NiCE reviews

Core senior management team appear to be clueless about how to get the most out of the business and their employees. They are slowly grinding the business into the ground following the acquisition and NICE are letting them do it. Key business changes are made without consultation with those who it will effect, and often those changes are wrong, creating more stress and unhappiness in the teams, some get rolled back, most don't. Lots of people are looking to leave as they are unhappy and underpaid, and aren't supported enough. The product team can't supply a roadmap and no one knows what direction the product is going in. Managers manage rather than lead and many are in the wrong roles. NICE HR Business partners have no clue, or empathy and do what the business leaders tell them too. NICE don't appear to be too bothered about what happens with this acquisition. They've hardly signed any new customers in the last 18 months so no new revenue coming in, putting even more pressure on rinsing the existing base NICE as a business talk internally about how much money they are making but none of this is reinvested in the employees. (Benefits package is archaic) They also talk the talk with mental health but then do nothing to train the managers on how to spot the signs and support the employees

Management sets metrics and KPI's based off of how much work the senior engineers that have been with the company for decades are able to accomplish on a weekly basis. These metrics are NOT attainable on a consistent basis for the newer engineers (less than 5 years experience). Management seems to take the side of R&D and Technical Account Managers anytime there is a conflict between these departments and ours. I was terminated out of the blue. No warning, no write-ups. They essentially said that I wasn't good enough and shut my system down within 30 seconds of termination.