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      NiCE

      Engaged Employer

      NiCE reviews

      3.9

      78% would recommend to a friend

      (3,025 total reviews)
      avatar

      Scott Russell

      83% approve of CEO

      73% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Dec 1, 2021

      Unethical company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Financially successful company, so they have the money to pay for things when they get desperate.

      Cons

      No ethics across the company, the culture is screw over everyone that can't fire you, and then suck up to your boss and you'll be good. I went to the HR Director in Atlanta for advice, and she said "sometimes it is easier to lie." This is the advice HR of the company is giving us. It is also a running joke with employees that there is no diversity in executive management, and no chance of moving up unless you look like them.

      avatar
      NiCE Response
      4y
      Thanks for taking the time to share your thoughts. Our employee surveys consistently show that. there is great satisfaction with the leadership of our managers. We, at NICE, strive to provide an inclusive, enjoyable, interesting, and innovative work environment for employees, as we believe that this provides them with the best opportunity to excel and succeed. We recommend you reach out to your manager / HR business partner in order to further discuss your specific concerns.
      1.0
      Oct 26, 2021

      2 yrs inContact Great - present NICECXone Horrid

      Technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      "Former" inContact culture, Leadership, Employee respected great!! Wanted to be hired

      Cons

      "Current" NICECXone culture, leadership, employee respected worst ever!! Doing everything possible to be hired somewhere else. Culture = What culture? No culture! No foreseeable Hope to create a good culture!

      1.0
      Jun 1, 2016

      Abusive Culture. Like Serving a Sentence

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They pay you well but you are selling your soul. Probably really nice if you enjoy being in the Israeli military.

      Cons

      Abusive senior management with limited leadership skills and vision. The argumentative culture kills innovation and new ideas and leads to a mass of people just trying to survive. Worse is that the culture is not limited to employees, but bleeds over to customers. Processes are antiquated and cumbersome. Those who pass off accountability are the ones who succeed If you are a woman or female leader-- multiply the abuse times 10.

      Viewing 16 - 18 of 3,025 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,193 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.