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      NiCE

      Engaged Employer

      NiCE reviews

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      3.9

      78% would recommend to a friend

      (3,026 total reviews)
      avatar

      Scott Russell

      84% approve of CEO

      74% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      3.6

      Compensation and benefits

      NiCE has an employee rating of 3.9 out of 5 stars, based on 3,026 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Feb 5, 2026

      Terrible

      Solutions engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not many, The average Joe and Jane are helpful.

      Cons

      Let's start with pay, if you like making 50% less than market rate NICE is the place for you. The solutions engineering team leadership is just awful. We are all over the place, certify on a product and never sell it. Let great people go for made up reasons. Never get a raise. Never get promoted. You have a one in a million chance at presidents club. I hit well over 100% of quota and was told too bad we only have room for so many SEs. That is 100% crap. Way to make me work harder. I have started to interview. I am finding that pay for someone with my experience is $180 - $220K plus commission. I have three second interviews with potential companies in the next, any one of them is a better fit. I fell like I have wated 5 years at NICE.

      avatar
      NiCE Response
      3mo
      Thank you for sharing your experience. At NiCE, we’re all about fostering a positive work culture for our employees, with meaningful opportunities to learn and grow in their role. Our compensation and bonus structure remains above industry benchmarks. Even during recent global challenges when many companies paused bonuses and merit increases, NiCE continued to offer both. We recommend that you reach out to your manager / HR business partner in order to discuss your specific concerns.
      3.0
      Feb 4, 2026

      Be Cautious About Job Stability and Performance Expectations

      Investor relations & corporate finance associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people, strong brand in the space, interesting product

      Cons

      Lack of transparency around performance management and job stability. I was terminated for “performance reasons” after a short tenure without receiving prior documented feedback, formal warnings, or a performance improvement plan. There was no opportunity to remediate concerns before termination. There appeared to be leadership changes and shifting priorities, which made roles feel much less stable than advertised. Decisions felt top-down and procedural, with limited communication or discussion.

      avatar
      NiCE Response
      3mo
      Thank you for your review. As a market leader, we hire top talent and our performance-driven culture ensures strong contributors are recognized and rewarded. We pride ourselves on fostering a workplace that encourages open communication and transparency, which is consistently reflected in our annual employee surveys. We wish you the best for your professional endeavors.
      3.0
      Feb 3, 2026

      Alright I guess

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Equity opportunities for good performance

      Cons

      Too AI driven on things that don't even need AI and where other solutions are better

      avatar
      NiCE Response
      4mo
      Thank you for your review. As a market leader, we’re driving AI adoption at scale and helping global enterprises unlock real value. We’re equally committed to investing in our people by creating opportunities to learn, grow, and shape their careers. Our enhanced performance framework further strengthens development and total rewards – including equity for the top 20% of employees globally. Wishing you continued success at NiCE!
      Viewing 94 - 96 of 3,026 Reviews
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      ReviewsNiCE reviews

      Glassdoor has 3,194 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.