NiCE reviews

3.9

78% would recommend to a friend

(3,025 total reviews)
avatar

Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Nov 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Record revenue quarter over quarter throughout the pandemic and last quarter was the best ever with half a billion in revenue. There's plenty of work to do, so job security is good.

Cons

I am so disappointed in this company. Every quarter throughout the pandemic they have bragged about their amazing cutting-edge products (that they have no support or customer education for) and their record revenue, yet they gave nobody a base pay raise in 2020 and continue to stifle employee pay, promotions, and team budgets. Our team still doesn't have enough in the budget for promotions - and the majority on my team have gone 3-6 years without a promotion, all being well deserving of one. Don't expect to grow in your role in this company if you come here. It's a dead end and getting worse. And for 2022 they also lowered HSA match from $600/yr to $500/yr and dropped the 401K match by a full percent. Up until now it was 50% up to your 8% contribution, and starting in 2022 it is 50% up to your 6% contribution. They are overworking their front-end employees and not rewarding them with the compensation they deserve. Instead, it's an evening at Top Golf. No thanks.

1.0
Apr 18, 2019

Not A Nice Place

Recommend
CEO approval
Business Outlook

Pros

Good location, when it was Nexidia it was promising environment.

Cons

Everything! Not a Nice place to work since Nice purchase, High turnovers some original Nexidia management needs replaced time for new faces and ideas, Sales team is a HOT MESS due to poor management and high turnover avoid at all cost! 4 people have jumped ship in the past 90 days due to poor management after yrs with company. Good pay at first but then no raises or career growth, you will be working 60-70 hr weeks, Can’t keep HR managers on their 4th in last 7 yrs, Very hard now to get anything done or answers with Nice running the show allot of what was winning about Nexidia has lost its shine.

1.0
Jan 20, 2018
Recommend
CEO approval
Business Outlook

Pros

i am being working here from almost 2 years and there are no Pros except my Manager (Lead) who is a good person & listen to your queries, issues regarding workplace, your skills & skills enhancement, your carrier and motivate you to acheive things, he always talk about company vision and how we can acheive those things but he also have limits as Israelis have its own agenda

Cons

its not the problem only with me but with everyone in entire MIS-IT and work pressure is Tremendous 1) The Isreali team members with in MIS-IT will never give you access to any system including Server-Storage-Switch-Firewall 2) when they give you access that will be limited like read-only 3) if there is any implementation project itself in Pune then Israel team will work on that but they will never involve you in any area. where you will provide support to them based on tickets and tickets are not at all important from MIS-IT perspective. 4) You will be asked to work only on tickets and MIS-IT management doesn't see that is important which will put your carrier at risk. 5) NO carrier growth at all because MIS-IT management seats in Israel and they dont think this office is just to provide low cost labour. 6) company started in Jul-2015 and there are no trainings happened for anyone skill enhancement for any any employee in MIS-IT Pune 7) NICE dont have any IT process like ITIL and they dont want to implement it. 8) NICE dont have any Security Process or Standard like ISO27001, you will not believe they dont have any full time security person in entire company. 9) if you see any hardware in nice then it is out of warranty with no support from manfacturer like Cisco-HP-Netapp then they will ask you to fix it. 10) NICE dont want to invest anything in their staff for their skill enhancement because they dont need that. 11) they use obsolete technology which no one use, so after 1 or more years even you will become obsolete. 12) Israel team members are rude & onn-helping nature, they are so afraid of losing their jobs & thet is the reason they dont share any knowledge and they will create obstacles in your path where either you will leave or do exactly what they ask. 13) Israel team members never share their knowledge and that is the reason they dont have any documentation for any offices they have. that is just great. 14) please contact someone before joining this company so you will see the reality 15) No salary appraisals even you will get bonus cut or either no bonus every year just to save the money and convert into profit. 16) The HR only do the recruitment and they dont know how to solve if a employee have any issue. no HR at nice. 17) NICE only buy Desktops and then they will ask you to work late hours because you cant work from home because you dont have laptop. 18) NICE is all about hire low cost labour like in british-raj with no benefits. 19) NICE HR says we provide standard facilities where i cant imagine with whom they did the comparison. No work from home, if work on weekend then no money or comp off, no free food, no gym reiumbersement, no education assistance, no trainings, no lunch or dinner or any events. 20) There are much more things but i guess you should first get in touch with someone before joining this company.

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