NiCE reviews

3.9

78% would recommend to a friend

(3,025 total reviews)
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Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,025 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Teams are genuinely connected, within groups and across the floor, people help each other and pull in the same direction. The atmosphere is surprisingly calm: deadlines and challenges, but little of the panic, pressure, or toxicity. Things move fast but sustainably, and we get more done by focusing on problems rather than stress. The product is genuinely challenging: large, complex, and spanning many systems and technologies. After all this time, I'm still learning and still connected to what we're building.

Cons

The product is large and complex, which is rewarding but does mean there's always more to learn. The learning curve never fully flattens. Because teams are so connected and collaborative, you sometimes get pulled into discussions across areas — great for context, but it can stretch your focus.

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I work for a large, successful company with a product I genuinely enjoy being part of. The work is interesting, the product is complex, and it's rewarding to see the real impact it has on customers. What stands out most to me is the people. I'm surrounded by smart, talented colleagues who challenge me, teach me new things, and help me grow professionally every day. I get meaningful feedback, opportunities to take on challenging projects, and the support I need to keep developing my skills. Despite the size of the company, there's a surprising amount of room to influence and contribute ideas. If there's a new tool, process, or initiative I believe could help the team, I'm encouraged to explore it and make a case for it. That level of trust and ownership is something I really value. More than anything, I appreciate that the company doesn't just focus on what employees can contribute to the business. There's a genuine investment in helping employees grow, succeed, and get value from their experience as well.

Cons

Looking back, I was integrated into my team much faster than into the wider organization. There are definitely pros and cons to that approach, but it helped me feel productive and supported early on.

Viewing 4 - 6 of 3,025 Reviews

Glassdoor has 3,193 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.