NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Sep 12, 2024

Tech company

Recommend
CEO approval
Business Outlook

Pros

The compensation package is decent

Cons

Despite being a global and large Tech organisation, they are very disjointed and siloed. Sales and Services are not integrated at all. Product does not communicate to sales. Bombastic marketing messaging not matched by product or reality making sales a challenge.

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NiCE Response
1y
NICE is certainly a market-leader in the industry and at the forefront of new developments and technologies. We create best in class products that cater to our customers’ needs which helps our sales members to sell our products worldwide and achieve sales targets. We wish you great success in whichever career direction you choose!
1.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Team members are great people.

Cons

Mgmt needs to learn to be nice to their employees, treat them as human beings not like work horses. The work expectation is work before life balance. Remote working is non-existent. They believe you cannot get work done unless you are being micro-managed and in your seat in the office.

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NiCE Response
1y
Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. We wish you great success in whichever career direction you choose!
4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Working at NICE is challenging! (in a good way) At NICE, no two days are the same, there is lots of learning, and the opportunity to work with many different teams within the company to come together to deliver for our customers, and be able to see the benefit the solution brings to the customer. We are not 'micro-managed', so this allows us to shape our role, to do the best for the business, whilst being clear on what the business goals are.

Cons

Always busy, with lots of work to do!

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NiCE Response
1y
Work life at NICE is certainly exciting and we are glad to know you are enjoying it. There is always so much to learn on the job, and through our full learning and development program that allows NICErs to learn and grow in their roles. We wish you ongoing success in your career journey at NICE.
Viewing 559 - 561 of 3,051 Reviews

Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.