NiCE reviews

3.9

78% would recommend to a friend

(3,051 total reviews)
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Scott Russell

85% approve of CEO

75% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,051 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Sep 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The employees are great and super friendly and helpful. Good product market fit. Flexible schedules and they value work/life balance.

Cons

No training. Rules of engagement are constantly changing. Poor upper management. Commission structure constantly changing so you never get paid what you are owed. Terrible communication between management and employees as well as between all the different departments.

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NiCE Response
1y
Our employee surveys consistently show that there is great satisfaction with the leadership of our managers. Also, we certainly do focus on employee development as we believe that our employees are our strongest asset. We take great pride in our Learning & Development programs for our employees, offering multiple learning platforms suited to a wide range of roles. If you are not familiar with all of our programs and offering, you can contact NICE Learning, search our NICEweb, or reach out to your manager / HR business partner in order to discuss your specific concerns.
1.0
Sep 16, 2024

Toxic work culture

Recommend
CEO approval
Business Outlook

Pros

Diwali gift and can facility

Cons

Lack of career growth Favouritism by managers , which leads to lack of progressional growth of people who are not in supposed guild Non technical managers. Many people get top rating despite doing very little work

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NiCE Response
1y
At NICE, we hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. Also, our employee surveys consistently show that there is great satisfaction with the leadership of our managers. Should you have any specific concerns, please reach out to your manager or HR business partner.
4.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good company, great culture. Good

Cons

Nothing right now a a

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NiCE Response
1y
NICE does offer a good work culture and work life balance, and this is reflected in the “Great Place to Work” (GPTW) accreditation received by NICE India for the second consecutive year. We wish you ongoing success in your career journey at NICE.
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Glassdoor has 3,220 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.