NiCE reviews

3.9

78% would recommend to a friend

(3,027 total reviews)
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Scott Russell

83% approve of CEO

73% positive business outlook

NiCE has an employee rating of 3.9 out of 5 stars, based on 3,027 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NiCE employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong focus on AI. Leader in CCaaS products. Leadership is open for feedback which is great and essential to bring transparency in the system. Strong and collaborative support teams like Hiring, HRBP, L&D and also the admin and IT team. No complaints:) Good appreciation in terms of salary and opportunity.

Cons

Nothing that I can think so far.

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NiCE Response
1mo
Thank you for your review! At NiCE, we’re driven by innovation and real-world impact, a focus that continues to shape our growth. This is seen in our recent recognition on Fast Company’s World’s Most Innovative Companies of 2026 in the Applied AI category. We’re glad to have you as part of this journey and wish you continued success!
5.0
Apr 12, 2026
Recommend
CEO approval
Business Outlook

Pros

-Fast growing company -Remote work -Working with AI -Working with experienced good leaders -Everyone is willing and happy to help -Career opportunities with the fast growing company -Value added learning -Support for growth (Certs, LinkedIn learnings and Dojo)

Cons

Still to be determined. At this time I am really enjoying the experience.

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NiCE Response
1mo
Thank you for sharing your experience. At NiCE, we take pride in fostering a positive work culture, and it’s great to hear that you’re enjoying your journey with us. Our success is driven by the strength of our products and our vision, including advancing AI adoption at scale. Whether it’s building new skills or pushing boundaries, we’re here to support your growth. Wishing you continued success in your career journey with us!
Viewing 43 - 45 of 3,027 Reviews

Glassdoor has 3,195 NiCE reviews submitted anonymously by NiCE employees. Read employee reviews and ratings on Glassdoor to decide if NiCE is right for you.